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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Big Mountain

March 31, 2026

5  out of  5
rating by Samantha Big Mountain
"Adam was so professional and pointed me me in the best direction for my auto insurance. We were able to get more coverage and still save money. Im thankful to have help from someone so knowledgeable and friendly."
We responded:
"Thank you so much for your kind review! We’re glad to hear Adam was able to guide you in the right direction and help you get better coverage while saving money. We truly appreciate your trust and are happy to have been able to assist you! - Darrin "
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Brandy Mccartney

March 30, 2026

5  out of  5
rating by Brandy Mccartney
"SAVE SAVE SAVE!!!!! What a savings I got with State Farm! I was with a local company for over 2 decades that made me pay a yearly membership fee, and wasn't helping me much with any savings. I had 3 people and 4 cars and I was paying 480.00 and 2 vehicles with liability only. I had to add my two teenagers that then increased my payments to nearly double what I was paying before adding them. Michael with Darrin's State Farm office kept calling me every few months to see about getting me a better price, and he finally caught me and was able to help me save....With the same vehicles and all of the drivers 5 in total, with full coverage on all but 1 car and doubled my coverage he was able to get my payments to under 400.00 a month.... What an amazing deal!!! House was also quoted, literally doubled the value of my house and all the contents. It was about the same yearly price as the other company who I was only getting 1/2 the coverage with. State Farm is a no brainer at this time for my family and my pocket book. ASK FOR MICHAEL, HE WILL DO WHAT HE CAN TO HELP YOU, THE FAMILY AND YOUR POCKET BOOK. 5 STARS ACROSS THE BOARD FOR ME!!!!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear about the savings you experienced and that Michael stayed persistent in helping you find the right coverage for your family. It’s great to know he was able to improve your protection while lowering your monthly cost, that’s what we strive for! We truly appreciate your trust and your enthusiastic recommendation. We’re always here when you need us! - Darrin"
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Stephanie Carver

March 19, 2026

5  out of  5
rating by Stephanie Carver
"Michael was so professional and had great customer service. Showed true interest in helping me find what was best for my family. Highly recommend."
We responded:
"Stephanie, thank you for the kind words. We appreciate you! - Darrin "
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Carlene Savard

March 3, 2026

5  out of  5
rating by Carlene Savard
"Great service, very personable! Fast, simple and easy set up, got us some good deals for our vehicles!"
We responded:
"Thank you so much for the kind words, Carlene! We appreciate you. - Darrin"
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Lisa Fischer

March 3, 2026

5  out of  5
rating by Lisa Fischer
"It was very professional"
We responded:
"Thank you for the kind review, Lisa! - Darrin"
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Nikki Holland

February 20, 2026

5  out of  5
rating by Nikki Holland
"Great hometown local branch with real people that help lower your rates!"
We responded:
"Nikki, thank you so much for the positive review! - Darrin"
Profile photo of Jasmine Al-Ahmad

Jasmine Al-Ahmad

February 19, 2026

5  out of  5
rating by Jasmine Al-Ahmad
"Michael and Adam were amazing! Michael originally gave me multiple quote options, and discussed these options with Adam while I compared with other agencies, and Adam made the finishing process very quick and easy! Both were very patient and thoroughly answered all questions I had, along with a positive attitude!"
We responded:
"Jasmine, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Darrin"
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joe rodriguez

January 21, 2026

5  out of  5
rating by joe rodriguez
"Very professional, with a family type atmosphere, easy to understand and friendly answered all questions and helped me select best deal for me."
We responded:
"Joe, thank you! I’m happy your insurance experience was so positive. - Darrin"
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Matt

January 16, 2026

5  out of  5
rating by Matt
"Excellent agent and staff if you are in their area of coverage! Very professional and attentive to the needs of their customers."
We responded:
"Matt, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Darrin"
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Sierra Davis

January 12, 2026

5  out of  5
rating by Sierra Davis
"Called and spoke with Michael, Very sweet and respectful!! I had called around multiple Auto insurance places and was quoted over $200 in insurance monthly. Michael helped me figure out a plan that wouldn’t break the bank!! I’m very appreciative of his time!! he explained everything to a T! I definitely have no complaints!!"
We responded:
"Sierra, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Darrin "
Profile photo of Penny Campbell

Penny Campbell

January 5, 2026

5  out of  5
rating by Penny Campbell
"Michael is the best to work with i got a great price for 2 cars and he helped me cancel the other company just all round great people"
We responded:
"Penny, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business. - Darrin"
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Traci Keefe

December 17, 2025

5  out of  5
rating by Traci Keefe
"Micheal was very helpful and answered all my crazy questions. He is also very patient lol.. because he had talked to me a few times in the past couple years, but things just didn’t work out, but THANKFULLY this time it did! Thank you for being so understanding. Everyone in the office was very friendly ."
We responded:
"Traci, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! - Darrin"
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Joy Burns

December 12, 2025

5  out of  5
rating by Joy Burns
"I had a great experience working with Adam Millette at State Farm. He was extremely thorough and took the time to really understand what I needed. What stood out the most is that he was honest and never pressured me to buy anything. In fact, he even pointed out products that weren’t beneficial for me to switch, which says a lot about his integrity. Adam increased my auto coverage, and I still saved enough to make switching to State Farm completely worth it. He explains everything in a professional, casual, and relaxed way — no technical jargon, no confusion. Just straight, helpful information. If you’ve ever felt intimidated about meeting with an insurance agent, don’t be. Just give him a try. He’s easy to talk to and can meet in person at his office or over the phone, whatever works for you. Having a real conversation with an agent who listens makes all the difference, and Adam made the whole process simple and stress-free. I highly recommend him!"
We responded:
"Joy, this is wonderful to hear! Thank you so much for taking the time to leave us a five-star review. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Darrin "
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Melissa Axley

December 5, 2025

5  out of  5
rating by Melissa Axley
"Very persistent"
We responded:
"Melissa, thank you so much for the five star review! - Darrin"
Profile photo of Dewayne Rayburn

Dewayne Rayburn

December 4, 2025

5  out of  5
rating by Dewayne Rayburn
"Savanah’s work ethic and ability to help is remarkable. Mike as well. Any problems you have they’re there to help. I’m amazed at the confidence they give me. When stuff is not going as expected. Big shout out to those guts"
We responded:
"Dewayne, thank you for the great feedback! We’re so glad you had a positive experience with Lisa! She is such an asset to our team. Feel free to reach out anytime!"
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Rhonda Faye

November 25, 2025

5  out of  5
rating by Rhonda Faye
"Micheal was a great help to us when my daughter was in an accident. He helped us with all we needed to do to file a claim."
We responded:
"Rhonda, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Darrin"
Profile photo of MELISSA HARRISON

MELISSA HARRISON

November 25, 2025

5  out of  5
rating by MELISSA HARRISON
"Absolutely outstanding service! The team at State Farm truly goes above and beyond for us. We have several policies with them both personal and for our business and they manage everything with such care and professionalism. They’re always friendly, quick to help, and make every process feel easy and stress-free. It means so much to have agents who genuinely look out for you. Highly recommend!"
We responded:
"Melissa, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Darrin "
Profile photo of Marilyn Cross

Marilyn Cross

November 24, 2025

5  out of  5
rating by Marilyn Cross
"Savannah was very thorough and explained everything very well I am very pleased to now be with State farm insurance"
We responded:
"Marilyn, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Darrin "
Profile photo of S Roberson

S Roberson

November 13, 2025

5  out of  5
rating by S Roberson
"Savannah made everything so easy transferring my insurance from Florida to Tennessee. Great service! Highly recommend!"
We responded:
"S, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Darrin"
Profile photo of Laura Marsden

Laura Marsden

November 5, 2025

5  out of  5
rating by Laura Marsden
"My experience with Darrin at State Farm was great. He is very knowledgeable, professional, friendly, and has a great sense of humor. He answered all my questions and I left with what I needed."
We responded:
"Laura, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Darrin"
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Vernesser Payne

June 20, 2025

5  out of  5
rating by Vernesser Payne
"Outstanding out come with my claim. Thanks!"
We responded:
"Vernesser, Thank you for the great feedback! We’re glad to hear you had an outstanding outcome with your claim. We’re always here to help! - Darrin"
Profile photo of Sandy Shedd

Sandy Shedd

March 4, 2025

5  out of  5
rating by Sandy Shedd
"This man worked hard for my business and insurance needs. I have nothing but good things to say about this office they are always ready to assist me in any way I ask in a pleasant and informative way. I am so glad that Darren took the time to get me to have insurance with him and State Farm because I know they are always by my side."
We responded:
"Thank you for your kind words, Sandy! My team and I are delighted to hear that you had a pleasant and professional experience with us. It’s great to know that we were able to provide the information you needed. We appreciate your feedback and look forward to serving you again in the future! - Darrin "
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Anthony VanHorn

January 6, 2025

5  out of  5
rating by Anthony VanHorn
"Like a good neighbor, State Farm is there—and it’s not just the company; it’s the people behind the name who truly make the difference. I want to take a moment to highlight Michael Vowell, an agent under Darren Thompson. No matter what I have going on, Michael is always there for me. He takes the time to answer all my questions, even if it means staying on the phone with me for an hour. He walks me through every scenario, crunches the numbers, and ensures I fully understand my options. You just don’t find that level of dedication anywhere else. Michael embodies the philosophy of putting people before profit. Even when it doesn’t make financial sense for him, he consistently does what’s right for his clients. His commitment to providing excellent service has earned my loyalty, and I greatly respect and value the relationship we’ve built over the years. If you’re looking for an agent who genuinely cares about you and your needs, I cannot recommend Michael Vowell enough."
We responded:
"Anthony, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Darrin"
Profile photo of Kathy Duke

Kathy Duke

January 6, 2025

5  out of  5
rating by Kathy Duke
"Ms. Lisa has been such a great help to me with my claim I filed"
We responded:
"Kathy, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Darrin"
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Todd Centers

December 11, 2024

5  out of  5
rating by Todd Centers
"Experienced some storm damage....Ms Lisa walked me through the entire process and assisted with every aspect up to and following up on the claim a well as the payment. THANK YOU SO MUCH FOR ALL YOUR ASSISTANCE!! This is why I stay with your company!! God Bless!"
We responded:
"Thank you for your kind words, Todd! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Darrin "